Terms of Use

This is an English translation prepared for informational purposes. In case of any discrepancy, the Turkish version available at /kullanim-sartlari shall prevail.

1. Acceptance

By using the yoldadestek.com website and mobile application (the "Service"), you are deemed to have accepted these terms of use. If you do not accept these terms, please do not use the Service.

2. Description of the Service

yoldadestek.com is a digital platform operated by ESM Mobil Teknoloji A.Ş. that connects users with roadside assistance service providers. The Company does not provide roadside assistance services directly; it provides the technology infrastructure.

3. User Obligations

• Provide accurate and up-to-date information
• Use the Service only for lawful purposes
• Maintain account security
• Behave respectfully toward other users and service providers

4. Payment Terms

All payments are processed through the iyzico secure payment infrastructure. The price shown before the service is the final price. The price may be updated in the case of additional distance or a change in service.

5. Limitation of Liability

ESM Mobil Teknoloji A.Ş. exercises utmost care regarding the quality of the services provided through the platform. The Company does not accept direct liability for damages that may arise from the actions of service providers; however, the Company is obligated to evaluate all complaints and provide solutions.

6. Intellectual Property

The yoldadestek.com brand, logos, software, and content are owned by ESM Mobil Teknoloji A.Ş. Unauthorized use is prohibited.

7. Changes

These terms may be updated without prior notice. The current version is always accessible on this page.

8. Governing Law

These terms are subject to the laws of the Republic of Türkiye. For disputes, the Istanbul Courts and Enforcement Offices are competent.

9. Contact

ESM Mobil Teknoloji A.Ş.
E-mail: [email protected]